When you first begin the game you are in your home. You can check out the tv, but to get on with the game you should check out the computer on the desk.
To start the plot, insert the cd into the computer. Protip: open the drive sled first.
The starship now crashes into your home. Or rather, the bow of the starship does. As Fentible, the doorbot explains, it's just some paint damage. He asks you to help out. And after he remembers to give you your PET, he will ask you to type yes. Type something and he will get you onto the starship after snagging a photo of the sky over your home.
Once in the elevator he will ask you to press the top button. On the ride up he will give a basic summary of what is going on: the ship is in shambles and the bots have had their cellpoint settings messed with. As you reach the destination, Fentible will tell you to press the button on the right after exiting the lift.
So, take a step to the right and press the button for the opening credits. With them over the lights will come on and you can proceed to the check in desk.
Ring the bell on the check in desk and you will see that the bell is Marsinta, the deskbot. She will ask you a sequence of questions about what room you'd like. And then proceed to tell you that you won't like your actual room. Krage, the Bellbot, will show up and conclude that he doesn't need to do anything and leave you to figure out how to get to your room on your own.